The privacy and security of your information is important to us, and we are committed to taking reasonable steps towards protecting your privacy online and managing your information responsibly. This policy describes the types of information we may collect from you automatically or that you may provide when you visit the website www.lawbrokr.com (our “Website”) or otherwise access our services (the “Service”) and our practices for collecting, using, maintaining, protecting, and disclosing that information, as well as what choices are available to you regarding the collection, use and distribution of the information, what kind of security procedures are in place to protect the loss, misuse or alteration of information under our control, and who to contact with questions or concerns.
By using this Website and our Service and/or by contacting us and providing any personal information, you consent to the collection and use of information by us in accordance with this privacy policy. If you disagree with anything in this privacy policy, you should not visit, access, or use the Website or our Service.
If you are under 13 years of age, please do not use our Website or Service and do not send us any information about yourself.
If you access the Website or use the Service, you are consenting to having your information stored in Canada. Please note that we may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.
Why We Collect Information
We collect this information because it helps us improve and deliver our Website and Service. In addition, your personal information helps us communicate to you our latest news, special offers, and information and events about which you might like to hear. We may also collect your personal information to help us deliver targeted marketing to you based on your interests and previous engagement with the Website and Service. We also may correlate the personal information obtained from you with information from other sources. For example, if you provide us with your personal information, we may cross-check that against information that might be available through other entities.
Information We Collect and How We Collect It
We do not automatically collect personal information unless you voluntarily input or submit this information, such as during a registration or when using the Service. Even if you do not manually submit personal information through the Website, we gather navigational information about where visitors go on the Website and information about the technical efficiencies of our Website and services (such as time to connect to the Website or time to download pages).
We may collect several types of information from you when you access and use our Website and Service, including information:
By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline, as well as information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”);That is about you but individually does not identify you, such as aggregate usage statistics; and/orAbout your internet connection, the equipment you use to access our Website and Service, and usage details.
We may collect information:
Directly from you when you provide it to us.Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.From third parties, for example, our business partners, affiliate marketing networks, data analytics providers and social media networks.
Information You Provide to Us
The information we collect on or through our Website and Service may include:
Information that you provide us when you create a user account to use our Service.Information that you provide us when you submit an intake form or use our web chat.Information when you use our Service through either the “find a lawyer” or “sign up” flow options.Information when you sign a contract through our Service, to monitor the performance of the contract.Information that you provide us when you opt-in for a sign-up flow to provide you with news and special offers about our Service.Records and copies of your correspondence (including email addresses) if you contact us.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through our Website and interact with our Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Website, including traffic data, retention time, location data, logs, and other communication data and the resources that you access and use on the Website.Information about your computer and internet connection, including your IP address, operating system, and browser type.
We also may use these technologies to collect information about your online activities over time and across third party websites or other online services (behavioral tracking). Our Website is not currently configured to respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized Service, including by enabling us to:
Estimate our audience size and usage patterns.Store information about your preferences, allowing us to customize our Website according to your individual interests.Speed up your searches.Recognize you when you return to our Website.
Cookies & Other Tracking Technologies
We use cookies and other technologies to collect your information from our Website. Cookies are small text files offered to your computer by servers in order to keep track of your browser as you navigate through our Website and use our Service. We may use cookies and similar technologies to identify who you are and may use them when you visit our Website or create a user account and use our Service. Cookies also enable us to remember your user preferences for our Website. Cookies and other technologies may also be used for site maintenance and analysis, performing network communications, authenticating users, serving contextual advertisements, and protecting against fraud and theft. You can block or remove cookies using your Internet browser’s settings. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. If you block or remove cookies, you may not be able to perform certain transactions, use certain functionality, and access certain content on our website.
We also may use “pixel tags” (also called “action pixels,” “web beacons” or “clear gifs”) and/or JavaScript plug-ins, placed on our Website and in our emails to you. These web beacons and plug-ins are small graphic images (typically that you cannot see) or code on a website or in an email message that are used, for example, to record web pages and advertisements clicked on by a user, or to track the performance of email marketing campaigns. These files help us analyze our users’ online behavior and measure the effectiveness of our Website and our communications. We also work with third-party service providers that help us track, collect, and analyze this information. Third-party entities with whom we have agreements may place these files on the Website and/or in e-mails to use information obtained from them such as pages viewed, items purchased, e-mails opened, and items clicked on in e-mails. These third-party providers may also place cookies onto your computer. Those third-party cookies may enable us to obtain aggregate demographic information and user statistics about you and your preferences from these third-party sources as well as our information we have about you.
We currently use the following four types of tracking technologies:
Tracking Pixels: We use tracking pixels to optimize your experience on our Website.
Essential Cookies: Session cookies used by us when you access the Website. Session cookies are used for essential site functions and to make sure pages are sent to the browser as quickly and efficiently as possible. Session cookies expire once you log off or close the browser and are destroyed after you leave the page.
Tracking and Performance Cookies: Persistent cookies used by Google Analytics when you access the Website. These cookies collect information needed to support the Website and our Service and allow us to identify problems and improve the Website. For example, performance cookies may provide us with information about how you came to our website and how you navigate through our website.
Functionality Cookies: Persistent cookies used by us when you login and use the Service. Functional cookies support the use of the Website and enable certain features to enhance your experience. For example, functional cookies remember your selections as you move from page to page.
“Do Not Track” is a privacy setting that users can set in certain web browsers. If turned on, this setting requests that website not track information about users. At this time, we do not respond to “Do Not Track” browser settings or signals.
Third-Party Use of Cookies & Other Tracking Technologies
Some content or applications on the Website are served by third parties, including advertisers, content providers, payment processors and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website and Service. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
We currently use the following third parties to provide our Website and Service:
Google Analytics when you access our Website. You can view Google’s privacy policy here: https://policies.google.com/privacy.
Google Ads for to provide targeted advertisements when you access our Website. You can view Google’s privacy policy here: https://policies.google.com/privacy.
Google when you choose to login to use the Service through your Google account.
You can view Google’s privacy policy here: https://policies.google.com/privacy.
Facebook when you choose to login to the Service using your Facebook account. You can view Facebook’s privacy policy here: https://www.facebook.com/policy.php.
Apple when you choose to login to the Service using your Apple account. You can view Apple’s privacy policy here: https://www.apple.com/legal/privacy/en-ww/.
Mailchimp when you sign up for our newsletter or other form submissions. You can view Mailchimp’s privacy policy here: https://www.intuit.com/privacy/statement/.
Stripe when you make a payment for the Service. You can view Stripe’s privacy policy here: https://stripe.com/privacy.
Amazon Web Services to store your information that we collect from you. You can view Amazon Web Services’ privacy policy here:https://aws.amazon.com/privacy/.
Links to Third Party Websites or Platforms
Our website may contain links to external third-party websites or platforms. These links are provided for your convenience. We are not responsible for and have no control over the content on these other website or platforms. The inclusion of a link on our website is not an endorsement. Please note that when you click on one of these links, you will leave our website and will be subject to the policies and privacy practices of the other website or platform, which may differ significantly from our privacy policy. Please review such third parties’ privacy policies before providing any personal information to them.
We make no representations or warranties, express or implied, regarding the content of any of these linked website or platforms. WE EXPRESSLY DISCLAIM ANY AND ALL LIABILITY FOR YOUR INTERACTION WITH SUCH THIRD-PARTY WEBSITES OR PLATFORMS.
How We May Use or Disclose Your Information
We may use, sell, or disclose information that we collect about you or that you provide to us, including any personal information:
To present our Website and its contents to you, as well as to support and develop our Website, products, and services.To personalize your Website experience and to deliver content and service offerings relevant to your interests, including targeted offers and ads through our Website, third party sites, and via email or text message (with your consent, where required by law).To provide you with information or services that you request from us.To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.To create, maintain, customize, and secure your account with us.To process your requests, purchases, transactions, and payments and prevent transactional fraud.To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.To notify you about changes to our Website or Services we offer or provide though it.To enforce or apply our terms of use [https://www.lawbrokr.com/terms-service].If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Lawbroker, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.To fulfill any other purpose for which you provide it.In any other way we may describe when you provide the information; andFor any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, you may opt-out at any time.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Communications Data. We collect information when you communicate with us or others on our Services, such as when you request additional information or demo about products or services, interact with our blogs, guides, e-books, webinars, and resources, or sign up to receive our email newsletters or marketing messages. Examples of such data may include your contact information, firm name, and website.When providing your contact information, you are opting in to have communications sent between you and Lawbrokr. If you choose to no longer receive sales and marketing emails from Lawbrokr, you may unsubscribe directly in the email communication, or by reaching out to info@lawbrokr.com.
You can use the following third-party tools to opt out of receiving targeted ads that they serve. Please note that you may still receive ads that are not specifically targeted to you:
The NAI’s opt-out platform:http://www.networkadvertising.org/choices/.The EDAA’s opt-out platform:http://www.youronlinechoices.com/.
The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN.
Accessing And Correcting Your Personal Information
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.
You can review and change your personal information by logging into the Website and visiting your account profile page.
If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email at info@lawbrokr.com to request access to, correct, or delete any personal information that you have provided to us. We may be required to delete your user account to delete certain personal information. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation.
Withdrawing Your Consent
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at info@lawbrokr.com. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.
Data Security
The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We store all information you provide to us behind firewalls on our secure servers. All payment transactions and other information exchanges will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Children’s Privacy
Our Website and Service are not targeted or directed to children under the age of 13. Further, we do not knowingly collect personal information from children under the age of 13. If you become aware that your child has provided personally identifiable information without your consent and/or is under the age of 13, please contact us at info@lawbrokr.com. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will take commercially reasonable efforts to delete such information from our records.
Changes to Our Privacy Policy
We may revise this privacy policy at any time without advance notice to you. The most current version of our privacy policy will be posted on our Website. Once posted, any changes to the Policy are effective immediately unless otherwise specifically noted. By continuing to access or use the Website and Service after any changes, you agree to be bound by the terms of the revised privacy policy.
Contact Information
If you have any questions or comments about this notice, the ways in which Lawbrokr collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under this policy, please do not hesitate to contact us at:
Phone: 1-888-550-7647
Website: www.lawbrokr.com
Email: info@lawbrokr.com
Postal Address: Lawbrokr, Inc., 1 King Street W, Suite 4800-64, Toronto, Ontario, M5H 1A1